Privacy Policy

At Thornhill Appliance Repair, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information submitted through our website contact form.

Information We Collect

When you use our contact form, we may collect the following information:

• Your name

• Your email address

• Your phone number

• Your address (if provided)

• Any additional details you choose to share in your message

How We Use Your Information

The information you provide is used solely for the following purposes:

• Responding to your inquiries and requests

• Scheduling service appointments

• Providing estimates and service details

• Improving our customer service and communication

We will never sell, rent, or share your information with third parties for marketing purposes.

Data Security

We take reasonable steps to protect the personal information you provide against unauthorized access, use, or disclosure. However, please note that no method of online data transmission or storage is 100% secure.

Information Sharing

We may share your information only in these limited circumstances:

• With service technicians or staff to schedule and complete your requested repair

• When required by law, legal process, or government authorities

Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request corrections or updates to your information

• Request deletion of your information from our records

To exercise these rights, please contact us using the details below.